Tutor Code of Conduct
At Hello Tutor, our tutors are at the heart of everything we do. The experience a student has in a session depends almost entirely on the person teaching them, and we take that seriously. This Code of Conduct sets out what we expect from every tutor on our platform.
As a tutor, you hold a position of trust. Students and their families are counting on you not just for academic support, but for encouragement, patience, and genuine care. We ask that you bring professionalism and integrity to every interaction.
By joining Hello Tutor, you are agreeing to uphold the principles set out in this document.
Tutor Code of Conduct
Guidelines that ensure safe, respectful, and professional tutoring.
Supporting Your Students
Guidance on supporting students with care, professionalism, and integrity.
01
Put students first
Your role is to guide, encourage, and build real understanding. Tailor your approach to each student's needs and always prioritise their wellbeing.
02
Give meaningful feedback
After sessions, provide constructive and thoughtful feedback that helps students and parents understand progress and next steps.
03
Stay within your role
Do not complete assignments, assessments, or any graded work on behalf of students. Your job is to support their learning, not to do it for them.
04
Keep things professional
Maintain clear boundaries with students and their families at all times. Do not show favouritism or make promises you cannot keep.
Keeping Communication Safe and Appropriate
All communication with students and parents must take place through the Hello Tutor platform. Do not share your personal contact details or ask for theirs, and do not move conversations to personal phone numbers, social media, or any other channel outside of Hello Tutor.
Do not arrange or attempt to meet students outside of scheduled Hello Tutor sessions, whether online or in person.
Treating Everyone with Respect
Hello Tutor welcomes students from all backgrounds and we expect our tutors to reflect that. Treat every student, parent, and fellow tutor with respect and professionalism. Discriminatory, abusive, threatening, or sexually inappropriate behaviour of any kind will not be tolerated.
Do not belittle, patronise, or speak dismissively to students. Every learner deserves to feel safe, valued, and supported.
Keeping Students Safe
If you notice anything during a session that raises a concern about a student's wellbeing or safety, report it to the Hello Tutor team straight away. Do not ignore concerns, however small they may seem. We would always rather hear about something that turns out to be nothing than have a genuine concern go unreported.
Do not share any information about a student, including their academic performance or personal circumstances, with anyone outside of Hello Tutor without explicit consent.
Working Exclusively Through Hello Tutor
Tutors are not permitted to offer or provide private tutoring to students they have been connected with through Hello Tutor outside of the platform. This applies for the duration of your time with us and beyond.
What Happens If This Is Not Followed
We hope every tutor joins Hello Tutor because they genuinely care about making a difference for students. Where this Code of Conduct is not followed, Hello Tutor reserves the right to suspend or permanently remove a tutor from the platform. In serious cases, matters will be referred to the relevant authorities.
Thank you for the care and commitment you bring to your students. It is what makes Hello Tutor work.
Ready to find the right tutor?
Book a free consultation and we'll take it from there. Over 5,000 families have trusted us to make the match.
Tutor Code of Conduct
At Hello Tutor, our tutors are at the heart of everything we do. The experience a student has in a session depends almost entirely on the person teaching them, and we take that seriously. This Code of Conduct sets out what we expect from every tutor on our platform.
As a tutor, you hold a position of trust. Students and their families are counting on you not just for academic support, but for encouragement, patience, and genuine care. We ask that you bring professionalism and integrity to every interaction.
By joining Hello Tutor, you are agreeing to uphold the principles set out in this document.
Tutor Code of Conduct
Guidelines that ensure safe, respectful, and professional tutoring.
Be on time
Arrive prepared for each session, ideally a few minutes early so you are ready to start when your student is. Punctuality sets the tone for the entire lesson.
Look and sound the part
Join sessions from a tidy, quiet space that is free from distractions. Make sure your device, camera, microphone, and internet connection are working properly before each session begins.
Communicate well
Keep your language professional and appropriate at all times, whether during sessions or in messages through the platform. Be responsive to students, parents, and the Hello Tutor team.
Keep your profile up to date
Make sure your availability, qualifications, and personal details on the platform are accurate and current. Notify us promptly if anything changes that could affect your suitability to tutor.
Supporting Your Students
Guidance on supporting students with care, professionalism, and integrity.
01
Put students first
Your role is to guide, encourage, and build real understanding. Tailor your approach to each student's needs and always prioritise their wellbeing.
02
Give meaningful feedback
After sessions, provide constructive and thoughtful feedback that helps students and parents understand progress and next steps.
03
Stay within your role
Do not complete assignments, assessments, or any graded work on behalf of students. Your job is to support their learning, not to do it for them.
04
Keep things professional
Maintain clear boundaries with students and their families at all times. Do not show favouritism or make promises you cannot keep.
Keeping Communication Safe and Appropriate
All communication with students and parents must take place through the Hello Tutor platform. Do not share your personal contact details or ask for theirs, and do not move conversations to personal phone numbers, social media, or any other channel outside of Hello Tutor.
Do not arrange or attempt to meet students outside of scheduled Hello Tutor sessions, whether online or in person.
Treating Everyone with Respect
Hello Tutor welcomes students from all backgrounds and we expect our tutors to reflect that. Treat every student, parent, and fellow tutor with respect and professionalism. Discriminatory, abusive, threatening, or sexually inappropriate behaviour of any kind will not be tolerated.
Do not belittle, patronise, or speak dismissively to students. Every learner deserves to feel safe, valued, and supported.
Keeping Students Safe
If you notice anything during a session that raises a concern about a student's wellbeing or safety, report it to the Hello Tutor team straight away. Do not ignore concerns, however small they may seem. We would always rather hear about something that turns out to be nothing than have a genuine concern go unreported.
Do not share any information about a student, including their academic performance or personal circumstances, with anyone outside of Hello Tutor without explicit consent.
Working Exclusively Through Hello Tutor
Tutors are not permitted to offer or provide private tutoring to students they have been connected with through Hello Tutor outside of the platform. This applies for the duration of your time with us and beyond.
What Happens If This Is Not Followed
We hope every tutor joins Hello Tutor because they genuinely care about making a difference for students. Where this Code of Conduct is not followed, Hello Tutor reserves the right to suspend or permanently remove a tutor from the platform. In serious cases, matters will be referred to the relevant authorities.
Thank you for the care and commitment you bring to your students. It is what makes Hello Tutor work.
Ready to find the right tutor?
Book a free consultation and we'll take it from there. Over 5,000 families have trusted us to make the match.
Tutor Code of Conduct
At Hello Tutor, our tutors are at the heart of everything we do. The experience a student has in a session depends almost entirely on the person teaching them, and we take that seriously. This Code of Conduct sets out what we expect from every tutor on our platform.
As a tutor, you hold a position of trust. Students and their families are counting on you not just for academic support, but for encouragement, patience, and genuine care. We ask that you bring professionalism and integrity to every interaction.
By joining Hello Tutor, you are agreeing to uphold the principles set out in this document.
Tutor Code of Conduct
Guidelines that ensure safe, respectful, and professional tutoring.
Be on time
Arrive prepared for each session, ideally a few minutes early so you are ready to start when your student is. Punctuality sets the tone for the entire lesson.
Look and sound the part
Join sessions from a tidy, quiet space that is free from distractions. Make sure your device, camera, microphone, and internet connection are working properly before each session begins.
Communicate well
Keep your language professional and appropriate at all times, whether during sessions or in messages through the platform. Be responsive to students, parents, and the Hello Tutor team.
Keep your profile up to date
Make sure your availability, qualifications, and personal details on the platform are accurate and current. Notify us promptly if anything changes that could affect your suitability to tutor.
Supporting Your Students
Guidance on supporting students with care, professionalism, and integrity.
01
Put students first
Your role is to guide, encourage, and build real understanding. Tailor your approach to each student's needs and always prioritise their wellbeing.
02
Give meaningful feedback
After sessions, provide constructive and thoughtful feedback that helps students and parents understand progress and next steps.
03
Stay within your role
Do not complete assignments, assessments, or any graded work on behalf of students. Your job is to support their learning, not to do it for them.
04
Keep things professional
Maintain clear boundaries with students and their families at all times. Do not show favouritism or make promises you cannot keep.
Keeping Communication Safe and Appropriate
All communication with students and parents must take place through the Hello Tutor platform. Do not share your personal contact details or ask for theirs, and do not move conversations to personal phone numbers, social media, or any other channel outside of Hello Tutor.
Do not arrange or attempt to meet students outside of scheduled Hello Tutor sessions, whether online or in person.
Treating Everyone with Respect
Hello Tutor welcomes students from all backgrounds and we expect our tutors to reflect that. Treat every student, parent, and fellow tutor with respect and professionalism. Discriminatory, abusive, threatening, or sexually inappropriate behaviour of any kind will not be tolerated.
Do not belittle, patronise, or speak dismissively to students. Every learner deserves to feel safe, valued, and supported.
Keeping Students Safe
If you notice anything during a session that raises a concern about a student's wellbeing or safety, report it to the Hello Tutor team straight away. Do not ignore concerns, however small they may seem. We would always rather hear about something that turns out to be nothing than have a genuine concern go unreported.
Do not share any information about a student, including their academic performance or personal circumstances, with anyone outside of Hello Tutor without explicit consent.
Working Exclusively Through Hello Tutor
Tutors are not permitted to offer or provide private tutoring to students they have been connected with through Hello Tutor outside of the platform. This applies for the duration of your time with us and beyond.
What Happens If This Is Not Followed
We hope every tutor joins Hello Tutor because they genuinely care about making a difference for students. Where this Code of Conduct is not followed, Hello Tutor reserves the right to suspend or permanently remove a tutor from the platform. In serious cases, matters will be referred to the relevant authorities.
Thank you for the care and commitment you bring to your students. It is what makes Hello Tutor work.
Ready to find the right tutor?
Book a free consultation and we'll take it from there. Over 5,000 families have trusted us to make the match.
Tutor Code of Conduct
At Hello Tutor, our tutors are at the heart of everything we do. The experience a student has in a session depends almost entirely on the person teaching them, and we take that seriously. This Code of Conduct sets out what we expect from every tutor on our platform.
As a tutor, you hold a position of trust. Students and their families are counting on you not just for academic support, but for encouragement, patience, and genuine care. We ask that you bring professionalism and integrity to every interaction.
By joining Hello Tutor, you are agreeing to uphold the principles set out in this document.
Tutor Code of Conduct
Guidelines that ensure safe, respectful, and professional tutoring.
Be on time
Arrive prepared for each session, ideally a few minutes early so you are ready to start when your student is. Punctuality sets the tone for the entire lesson.
Look and sound the part
Join sessions from a tidy, quiet space that is free from distractions. Make sure your device, camera, microphone, and internet connection are working properly before each session begins.
Communicate well
Keep your language professional and appropriate at all times, whether during sessions or in messages through the platform. Be responsive to students, parents, and the Hello Tutor team.
Keep your profile up to date
Make sure your availability, qualifications, and personal details on the platform are accurate and current. Notify us promptly if anything changes that could affect your suitability to tutor.
Supporting Your Students
Guidance on supporting students with care, professionalism, and integrity.
01
Put students first
Your role is to guide, encourage, and build real understanding. Tailor your approach to each student's needs and always prioritise their wellbeing.
02
Give meaningful feedback
After sessions, provide constructive and thoughtful feedback that helps students and parents understand progress and next steps.
03
Stay within your role
Do not complete assignments, assessments, or any graded work on behalf of students. Your job is to support their learning, not to do it for them.
04
Keep things professional
Maintain clear boundaries with students and their families at all times. Do not show favouritism or make promises you cannot keep.
Keeping Communication Safe and Appropriate
All communication with students and parents must take place through the Hello Tutor platform. Do not share your personal contact details or ask for theirs, and do not move conversations to personal phone numbers, social media, or any other channel outside of Hello Tutor.
Do not arrange or attempt to meet students outside of scheduled Hello Tutor sessions, whether online or in person.
Treating Everyone with Respect
Hello Tutor welcomes students from all backgrounds and we expect our tutors to reflect that. Treat every student, parent, and fellow tutor with respect and professionalism. Discriminatory, abusive, threatening, or sexually inappropriate behaviour of any kind will not be tolerated.
Do not belittle, patronise, or speak dismissively to students. Every learner deserves to feel safe, valued, and supported.
Keeping Students Safe
If you notice anything during a session that raises a concern about a student's wellbeing or safety, report it to the Hello Tutor team straight away. Do not ignore concerns, however small they may seem. We would always rather hear about something that turns out to be nothing than have a genuine concern go unreported.
Do not share any information about a student, including their academic performance or personal circumstances, with anyone outside of Hello Tutor without explicit consent.
Working Exclusively Through Hello Tutor
Tutors are not permitted to offer or provide private tutoring to students they have been connected with through Hello Tutor outside of the platform. This applies for the duration of your time with us and beyond.
What Happens If This Is Not Followed
We hope every tutor joins Hello Tutor because they genuinely care about making a difference for students. Where this Code of Conduct is not followed, Hello Tutor reserves the right to suspend or permanently remove a tutor from the platform. In serious cases, matters will be referred to the relevant authorities.
Thank you for the care and commitment you bring to your students. It is what makes Hello Tutor work.
Ready to find the right tutor?
Book a free consultation and we'll take it from there. Over 5,000 families have trusted us to make the match.